We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered relatives for a gift for the new year to their address. They liked it.
третья сумка покупаю хорощие
Очень красивая сумочка. Упаковка очень бережная, всё нравится. Продавец добросовестный. Рекомендую заказывать. Доставка 23 дня. Спасибо.
Es realmente hermosa. Idéntica a la que están promoviendo. Y llegue más rápido de lo esperado.
I liked the bag. Just came with a little crumpled bottom. There was a package of air inside.
For this money you can and sweat. Odorless, the seams are even, the threads do not stick out. Packed well, walked without creases. Thank you store!
I can not even pick up words. Super Bag and size and color and packed perfectly. Fast shipping. Thank you so much.
Сумка шикарная, очень понравила. В СПб приехала почти за месяц. Рекомендую
The handbag is excellent, slightly smaller than I thought, but very beautiful, the color is saturated, cherry, roomy, handles and belt lacquered.
Ordered 11.11, received 04.12. The bag is cool, small, but roomy. Looks chic. Let's see how the winter will survive.
It took a while to get there but it was worth the wait. It's beautiful.
The bag came for two weeks. I did not crumple, neatly packed, in general I'm happy. For its price is a quite good bag
доставка супер быстрая для али. пришло за 3 недели, ни как не ожидала. сумка хорошая, лёгкая, довольно вместительная, средних размеров. по весу очень лёгкая, запах ПВХ, материал довольно тонкий. но сумка очень красивая. карманов достаточно: внешний карман, для мобильника и мелочей 2 кармана, карман посредине на молнии и еще один на молнии. 2 отделение. на фото выглядит светлее.
Very beautiful bag, I'm happy! Thank you store!
The bag came very quickly. Dermantin is certainly thin, but if it is quite cute. If the gravity is not worn, it will serve a long time.
The bag really liked the description quite roomy looks elegant to the store Thank you very much for the good packaging and for the good mood from the cute accessory.
The handbag is beautiful. I went a little more than a month. The whole thing came down. Hello
The bag corresponds to the declared characteristics. The store is sociable. I took it for a gift, I think my aunt will be delighted).
The delivery was 34 days. The color is cool! Of the minuses: a broken lock in the central pocket; handles-at least for a month enough, in cool weather will not work, the handles will burst immediately; the lining is is is With the store did not communicate
It's beautiful! Thank you very much store I recommend.