We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is good but it is surprising to pay the amount when delivery is sufficient shipping fee ///
Buy cheap. The size also is just right.
Bag looks exactly as shown on the photo. Perfect size, spacious and great colour. One disadvantage is that the “leather” hand straps smell quite intense one you unpack the item, but I’ve put the bag near the window and smell disappeared already! Fantastic product!!
Order arrival very quickly. Excellent Product, I am delighted.
The handbag is small, comfortable, neat, just as I need to put an umbrella and take food containers to work.
Good bag. Like the material and the model there is a little error in the parameters, 1-2 cm. Unfortunately, in my case it played a role, as I took a bag for studying, so that the textbooks could fit. Everything fits, it is quite roomy, but because of this error of 2 cm in height and textbooks inside, it does not fasten. I will try to wear it, I hope it will not be a problem
Expected a little something else, but also a handbagFor the summer just the time
Quite weak.. don’t expect much.
lovley bag very thick canvas worth the money has long strapp to I got small bag I love it so much thank you very much its more beige looks lighter on monitor its gorgeous you can buy with confidance
Thank you so much for the purse. Love the same as in the photo
Disappointing very synthetic webs. Somewhat small but correct Format.
In general, everything is good, done well. I was not satisfied with the size. I wanted a big chopper, relied on the main photo and did not look at the parameters. The wine is mine. You can't go to the beach with her, only if you put a swimsuit and a book :)
Very pretty bag, small
Firm in making, have thickness. Hemp or feel, nylon. shoulder with the glad.
Small bag compared to what you expect when looking at the photo
Bag for summer. Roomy, comfortable.
Very beautiful thanks to the store
Super, all is well