We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came very quickly, ordered from the warehouse of the Russian Federation, according to the kind of norms, some wrote that smells, I have norms, very large bottom can be fastened to reduce the size, on strength not yet tested, but soon I will check, so happy for such money, thank the store
Better than the picture They did not communicate with the store. Delivery: Super!!!!! Less than a week.
Good. locks are thick. very roomy.
Product same as description. Good material backpack and ideal for trips and excursions.
A nice big backpack, bought for things, everything you need on the road fits!
Beautiful and spacious backpack. Immediately you need to turn and stitch, strengthen the seams and ends of the straps where they are attached to the backpack. Both ends of the beautiful top handle require sewing large pieces of fabric from the bottom to the backpack seam. For durability on the bottom, you need to put a layer of thin foam and stitch a layer of Capron fabric.
Shipped from Moscow, delivered snack, not yet used, externally satisfies, volumous, offices not much, on the amateur. I didn't talk to the store. As used I will add to the review.
Excellent backpack, in real life looks much better than in the photo. Just for hand luggage on the plane. Specially folded all the things, and after photographed. With such a backpack you can really save, and do not pay for the checked luggage, for one trip he will justify himself. So the backpack bomb)) the smell is slightly like there, but it is almost invisible, and in a couple of weeks on the balcony should fade. Delivery in 10 days to Russia. Seller recommend!
Backpack Bag big! Rainproof, without serum, took to ride on a large but suitable for hiking very roomy in the photo without an open compartment from the bottom. I don't have a chest strap to keep my shoulder straps out. For your money a very decent copy
The backpack is very spacious, corresponds to the description, I think your money is worth, delivery month. Recommend!