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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very comfortable and tailored
I order this model for the second time, I really like it. At its 39 took the size of the size of the first close, but then carried. First Took a little over a year ago. In the summer, that's it. Legs as if barefoot, very convenient. the color is noble Burgundy. To buy I recommend definitely!
Good slippers, the size grid corresponds.
Excellent slippers, I already buy the second. Order for a larger size, or by centimeters.
Product perfectly complies with its description, provided that it respects the size guide. Very satisfying.
Just like the picture, very comfortable and I like it
Slippers are very comfortable, light. In the heat they are not hot-like barefoot. I ordered a second pair. At its 38 size took 40-just right! Product and store recommend. Thank you!
Thank you, the sneakers came very quickly, turned out to be a little big, because. I needed 34R, but the store wrote that it was over and I agreed to 35. Its size would be just right, but still many thanks
The dimensional grid coincides, 25,5 goes 41 p. On a wide foot perfectly fit. The only thing in the rise is butt, but does not press. On a high rise, it will be tight.
Product and store recommend. Good ones.
Everything is fine! The woman is happy. 41 on 255mm foot took, sat down like poured.
Excellent shoes without a smell on the Russian 37 sent 38 perfectly Insoles are removed with a foot, glued the middle to the double-sided Scotch, excellent
Description exact. Delivery month. In addition to excellent, look good, the smell of rubber is weak. Comfortable. At the foot of 24 cm ordered 38 RR, exactly on the leg. Dressing is not difficult. Thank you very much.
Took on the size more and approached. With the store did not communicate
Very exact size, I ordered 41 and I'm size 25cm
On a not wide leg, it is very difficult to wear. Narrow opening.
Excellent shoes, soft and light, comfortable walking, without any foreign smell, the size coincided! I'll order other colors. Delivery is fast, I'm very happy. Seller Thank you!
They arrived fast in a week they look good good comfortable outsole
Shoes liked, light, beautiful, corresponds to the store's photo. I ordered pink for myself and lilac for my mother, very beautiful lilac color turned out to be, I will have to order a couple for myself. There is no hard back, so, you need to wear it with a shoe spoon. The leg passes with difficulty, I hope, textiles will stretch over time.
I have 39 size. Ordered 40. Approached perfectly, beautiful.
Cool tapunas. my wife liked. go size in size. ordered 35 size.
Well made shoes. The size is selected according to the length of the foot and fits perfectly.
Thank you, very quickly came to light, comfortable
Are plastic But good soft in the zuela recommend ordering one size bigger
Has come before the date, are very nice am size 37 But me are fair, recommend 1 size bigger