We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
lovely shoes casual or smart grest look and very comfortable
Korean wives wear Aadidas 270mm running shoes and other shoes 270mm. I bought 260mm because it was big in the late period of a person, and it is also big. It is larger than 260mm Adidas 270mm Athletic. Koreans usually buy them by 20mm less than the bowl.
Great shoes, will buy from here again.thx
Absolutely the same as shown, really well made shoes, incredibly comfortable, highly recommended, super quick delivery to UK (less than 2 weeks!)... Outstanding service ★★★★★
Super boots, in size, soft, light!
Good texture, very design, and price Good and satisfying in every way. But a little bit of a regret, the bottom side is a little more I wish I had a thick feeling.
Good shoes, but I doubt the skin.
Your shoes are nice.
Seemingly dandy but very surprisingly comfortable and most important size soles
I love these shoes! they are perfect
Lightweight and cushions are comfortable The shoes are really comfortable and good. Usually it is a size 265 to 270. I think the size is a little generous. I ordered 265, but it's a little big I think you can 260 me. If you think it will increase.
Excellent product, very comfortable and comfortable
Niin ihanat kengät!
Delivery completed in 6 days. I like the shoes because they are softer and lighter than I think. If you buy a regular size, it's perfect. I need to buy black.