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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The packaging very insufficient.
Comfortable, do not pass the water, but it's not rubber boots It uses them, comfortably moves them in a variety of conditions, a pleasant flexible sole, soft felt when moving, even in more difficult conditions Thank you for the fast shipping Regards ⚖️
The purchased model is different from the delivered model.
Comfortable shoes, I recommend the seller
Thank you for the shoe sold excellent and hope that is also comfortable Thank you.
Material is a little fragile and weak. But for the price, it’s okay.
Product corresponding with the offer. Special for winter and cold autumn
Too top good size exactly what I wanted
Value for money very fast shipping
We received our order. A delivery, correctly conditioned
Nice.
very lightweight, wouldn't wear on cold or snowing days. fit is large, went down 2 sizes & fits
Better than I expected and very comfortable for the price is fine
I bought the red. and beautiful. I bought a little more. but still kept squeezing the end of my big toe. More I think it will be a little slack.
Ask for a number more than usual or it will stay a little small. Otherwise, all good
Well received and quick thank you.
Thank you received the order. Super. Recommend
Elegant beautiful and comfortable shoes for the winter, fast delivery, I recommend.
Perfect very light and warm, for those who wear 38 in Portugal I indicate that they buy 39 p to be more tight or 40 to wear with thicker socks.
I am very happy to buy these shoes. The color is beautiful and comfortable, and the size corresponds to the seller's size grid. Very satisfied with the purchase! Thank you, seller
Very very nice exact to the image very hot bring hair inside I liked a lot of exact number
Very beautiful Happy day and happy shopping from Filippo_Italy
Thanks to the Chinese manufacturers for the comfortable and beautiful shoes, and the seller for the fast delivery. I am very satisfied with the product.
Hello. Got the boots today. I made an order for my mother. Her leg is wide Everything fit perfectly No unpleasant smell. Took 23.5 cm size 39. Looks great on the leg. No glue, and no thread sticking out Are made just super. My mother is delighted with them. Very soft and pleasant to the touch. Fur is warm, great for winter Fast shipping to France From payment 14 days. Can recommend the store and this product. Good shopping for all.
These shoes were shipped very quickly and the boots are so soft and the fur is so comfy, it's fantastic. Great value for money, I would buy them again, thank you to the merchant, they are fantastic!