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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
This size is too big for my leg, so I kindly ask for a refund or refund
New product in good condition in advance thank you very much and have nice day and many sales
I am very big Mexican number 5 and I asked for the 4, those were good for me. They are simple but for the price they are fine.
Are very beautiful, identical to photography. Are very light. I loved
This beautiful model is comfortable, I feel them a little big maybe a number more
Very well packed are in 3 chuspas the white that is the delivery inside the protection and then another transparent one is very beautiful, it is fixed well to the foot, they arrived in a week. I give you a recommendation measure your sole of the foot and ask for exactly that size.
They arrived well packed and in good condition they came well protected they look very good
She liked a lot of my daughter they were super good
Order one size less are very wide of the tennis tip
I liked them, they look like chafones but at the price they are perfect
nice
Just as they look in the very light and pretty photos I recommend
Very wide order a size less
I liked they are light they do not weigh anything, only the sole is not very non-slip or very soft but for the price I liked that if the color is beautiful
Tennis comes a bigger number, I asked 38 ( 24 in Mexico) and I had a bigger number
I liked them a lot, although they come a little wide.
They are pretty and very light. They are very comfortable.
They are exactly like the picture a little rigid but for the price they are fine
Came quickly only the pink color is different from what you expect... Is a very opaque tone Equal value your price
Thank You,..
They arrived early, he said with the image indicates but the one on the left foot arrived a larger number than the one on the right.
They look very beautiful, the only thing is that when I put my foot I get too big but the truth is they are very great
They are fine for the price the size is just the color that you see in the picture is not the same k I asked but they are beautiful do not weigh and arrived early
It is lighter harder on the sole on the inside but it is a good sneaker
They are beautiful pity that they were big and good material