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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Quickly cheap and solid. What convenient
Nice shoes, I have European size 41 and wide feet, I took Chinese 43, fit nicely. The textile stretches just enough to accommodate the bumps on the inside of my feet (hallux valgus), so I am very happy with them. Shape is quite elegant. I added a leather insole, because I am not a big fan of synthetic insoles. And the gray coloured ones have a slightly blueish hue
For such a tsyna in the sky SBY OK OK)-Legin, akuratni was 39, in these times they sent 41 to the pidoshvi, to my wide leg 38,5 behind the rozmir, like a pidoshva- Shone). For first enemies-I recommend.
Not true to size. Runs slightly large, about 1/4 inches. Good for the price.
The product is excellent the only thing that the shoe size is bigger so if you are going to buy order one size less
They are wide, I asked for half a number less and I am a little weak, for the price they are fine, but look at the size chart
Quite nice. Fit a bit narrow. Have an elegant but casual look. Fairly comfortable but not for long walking.
excelente
Unfazed ballet flats. I AM firm, I will not be depressed. If you want to go, you will be happy on the back, when walking, you will be very hot on your feet.
Lovely ballet flats!!! Ordered 41 sizes, although the table should have ordered a size larger. My size is Russian 39. Will fit on a grand scale.
They arrived before the delivery date and they look very good material and it is equal to the photo
They are wide, I asked for my number and they are wide but long well
Shoes have a very nice color. They are light and soft which makes them very comfortable. The size was correct, I use Europe 41/42 and I ordered a 43 for the size in centimeters
Very comfortable
Very good
It is the second time I buy them they are super comfortable and very casual, I like them
Beautiful, they are as the description and photo, I was very happy.
Cut a little big
me gustaron!
A little big.
Very nice and comfortable too. I took an extra size and got it wrong. For the rest they are really nice.
Received shoes in the heat of the heat, as they say-they smelled of glue, apparently, they had just been made. The size of the feet is 25.5 cm, the shoes are even too big, with bare feet they fly off. Sit very well, look too, thank you very much to the seller.
Good product Average delivery speed A good store.