We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent roomy backpack
Super batoh vejde se zápisník A5 sudden velký sudden property tak akorát za mě spokojenost
It is nice little bug-puck.
Something did not understand the photo size of the backpack, and it turned out that it's not big at all. Just a recommendation to everyone who decided to buy it carefully look at the dimensions of the backpack.
The backpack is cool, the A5 notebook is very well included, many pockets and compartments. I recommend to buy. Came in 2 weeks
Заказ дошел за 3 недели, трек номер отслеживался. Рюкзак описанию соответствует, небольшой, но довольно вместительный. Ребенок доволен.
It is comfortable, has many pockets, is medium size and brings what it promises. It comes to estimated time.
Delivery mega fast!!! for 13 days!! backpack excellent!!!
Chic backpack. Small, but everything will interfere. Many pockets
adorable, i love it
I ordered 12.10. I received 30.10. At the post office. The order is very satisfied. The child is delighted. I recommend the store.
It's much better than expected. Totally recommended!
Backpack is very cool!!! The daughter is delighted!
Very cool the backpack the truth is I didn't expect it so pretty it has many zipper pockets dig many things my daughter loved, I recommend the store and backpack too, came very fast
What you need, all the children's fit. 5 +
such a cute bag!!!
By far my best purchase in the app. The backpack is super cute,, better than expected. It's very light and waterproof . I love it. Will buy again probably
Backpack arrived quickly, well packed! I liked it very much!!! Thank you!!!