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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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fits my ipad
came way earlier than expected, communication was great. straps arrived inside the bag and are super easy to attach + pins are super cute :)
It’s really cute but the backpack had a handle missing so I couldn’t attach it properly
The backpack is beautiful, I arrive earlier than estimated and it's identical, only I thought it was going to be a little bigger but it's very cute
I just love it same as it described, arrived before due date. Thank you
Unbelievably pretty!!! Arrived much faster. I bought it once from different store and had to return it. After checking the review of this shop I got the courage to buy it again and it was exactly what it said and showed in the picture.
Cool backpack, as a gift put 2 badges and a keychain many belts, many pockets. The backpack is small, but roomy. Exactly the same as in the photo. Straps, of course, are not the most durable, but also will serve not a little
Very tasty backpack, I came in 11 police backpack from 10 Advise
It turned out to be much less than I expected, but in itself it was pretty. Straps included. Came in two weeks, about.
pretty thin but cute
Very good backpack, take it will not regret!!
Great backpack. In Samara in 2 weeks came
Excellent roomy backpack
Super batoh vejde se zápisník A5 sudden velký sudden property tak akorát za mě spokojenost
It is nice little bug-puck.
Something did not understand the photo size of the backpack, and it turned out that it's not big at all. Just a recommendation to everyone who decided to buy it carefully look at the dimensions of the backpack.
The backpack is cool, the A5 notebook is very well included, many pockets and compartments. I recommend to buy. Came in 2 weeks
Заказ дошел за 3 недели, трек номер отслеживался. Рюкзак описанию соответствует, небольшой, но довольно вместительный. Ребенок доволен.
It is comfortable, has many pockets, is medium size and brings what it promises. It comes to estimated time.
Delivery mega fast!!! for 13 days!! backpack excellent!!!
Everything great!
Chic backpack. Small, but everything will interfere. Many pockets
adorable, i love it
I ordered 12.10. I received 30.10. At the post office. The order is very satisfied. The child is delighted. I recommend the store.
It's much better than expected. Totally recommended!