We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The amount that is necessary, all is well delivery fast plus bonus headphones thank you to the store trivia but nice
perfect product according description!
Everything is perfect. The gift from the inside is very good. Thank you very much
Excellent bag is satisfied with phenol does not vanish.
Thank you very much, the bag is super, as a gift even the headphones were thrown))
товар соответствует описанию. спасибо
The bag looks very good. The store put the gift earphone, very nice.
Very pleased. The bag is roomy for its size. Suitable for a very large person. delivery fast. Put headphones as a gift. Recommend
Norms. The seams are good, the clasp will go, the color is fire. The smell of China he. Two days I go like a downwind (zapoh).
Exelent product, it looks identical that the photos. The closures a little simple but functional. I recommend
All OK with the product arrived fast and came very well packed.
The parcel went 10 days to Kuban .. Packed perfectly, I like everything. Seller recommend.
Доставка около трёх недель. Качественная сумка, все как в описании. Рекомендую
Very nice bag
Delivery is very fast... thanks to the store... I liked everything... good luck to you and prosperity.
Cool handbag, I liked it. Went 16 days
Excellent goods, the bag looks just great. Packing is great. Exactly what I need. Thank you store. I recommend to buy.
Excellent bag, came very quickly.