We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description. On foot 24,5 cm size 37 small. Comfortable, soft. Thank you!
I haven't tried them yet but they're very nice and they look comfortable. super fast shipping. The only thing is I 've been lucky to choose the shoe number because communication with the store was complicated
Like the description
article arrivé avant l'heure. pointure parfaite. chaussure souple
As presented in the photo, they are very comfortable… Pedi an extra size, because the measurements were not correct. They still look good, but a little big.
It has color and design as photos. My foot size is 40. I order 40, it is me perfectly. The shows’ material is soft on feet.
Item came exactly as described. Promptly shipped and well packed. I’m happy with this purchase!
Sneakers are cool, comfortable. I took 22 cm on the foot. Delivery fast, to the store Thank you, I recommend.
Sneakers are light and comfortable. In size. Thank you store.
Very fast shipping! I liked the goods very much, thanks to the store. At 39-40 took 42 size. Too big, but I have orthopedic insoles, they will be just right. All evening in them at home with great pleasure went. I recommend the seller to everyone! Buu order more.
Honestly, sneakers did not like when I received a parcel in the mail, I was surprised by the light weight. At its 38 size took 39, but were too big. As I opened the package, I could smell it, I do not know when it turns out, as I said, very light, the back on the heel is short, when walking,,. For such a price (580 rubles) probably nothing else and it was not necessary to expect. I think that I will no longer buy shoes on the Internet, the photo looked better. I did not communicate with the store.
Basket très légère et assez confortable. Design exactement comme sur la photo. Semelle épaisse mais légère. La partie en maille est très élastique et relativement épaisse. Je chausse de 39 ou 40. J'ai commandé 40 et il me va très bien. Expédition et livraison en 10 jours. Très satisfaite.
very happy. thanks
Completely satisfied! Will buy more.
Very nice Shoes. Thank you
Wonderful shoes that match the pictures and description. Sizes are accurate as well. Thank you store for a great transaction!
i love the shoes . light weight. comfortable. easy to use. arrived quickly
All the shoes I sent I like sports I have been very satisfied because it has good material and are well finished