We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description, exactly in size, neatly made.
Ordered on November 25, the store sent the next day, the parcel was fully tracked, arrived at the Moscow post office on December 10. Crosses correspond to the description and photo. At 36 Russian ordered 37 size according to the seller's table. Everything came well, a little weak elastic. Before that, the wife ordered white, there more tightly. The smell was small, quickly weathered on the balcony. Thank you!
Sneakers are good. Shipping fast. Size fits.
Bought 2, are lightweight and very good for hiking.
Delivery took 2weeks! Trucking updates were provided. The shoes are well made and comfortable. Only choose your size wisely. I have 8.5 US or 39 Europe size, I have ordered 42 and it is big!! Should order 41 or even 40! Next time would communicate with the store.
Exactly as pictured, product good, soft and very comfortable fabric TBM very well I indicate. Shoe light great for walking and train
Arrived fast, perfect! Chock nr37 in Brasil bought nr 39 and was right.
It has arrived very fast, they are comfortable and the size corresponds
Wonderful, super comfortable and arrived in color and number right. Will buy another.
I love these shoes there so light and comfortable you wouldn't even know you've got them on... Thankyou
I bought two pairs, the whites came in the wrong size. The store agrees to return the money. Thank you
Nice shoes and very light
Perfect same as product fast delivery❤
Buty są super, choć jesteś nie używane, ale są bardzo wygodne. POLECAM.
Arrived in five in 10 days. I took the store's table, everything is fine, all the size is in size. Comfortable, the sole is soft, they do not fly off their feet. not slippery. Only the insole, when you shoot, it will probably need to be changed. In the heat in them it will be hot. Took to work. Good luck with business seller
Very nice color and the third I ask, Pilar
Nice shoes, very comfortable.
ótimo produto comprei para minha esposa só que comprei muito grande errei vou comprar outro