We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic sneakers! At first I was wrong with the size. The store agreed to return. Very quickly closed this question. I bought a smaller size. On the leg 25 cm-40 size. Very comfortable and cool! Advise!
Very cool. Size hit. Drew a foot on the sheet and measured cm, it turned out 25.2 cm, took a size of 40, excellent. They are Pearl, iridescent and with skirts, and with jeans look great
Shoes fully correspond to the description. The dimensional grid is accurate. Received in 10 days after the order payment. Thank you store.
Wonderful sneakers, soft, light. On my 38 a little too small, but after five minutes already took the right form. If you do not like tight shoes, it is better to take on half the size more. I'm happy! The parcel reached St. Petersburg in 3 weeks.
An excellent option for basic shoes! Sneakers are super soft, incredibly comfortable. Do not press the leg, although I have a very wide foot. Inside the side seam and heel are trimmed with a soft cloth, do not rub calluses, like many new sneakers. Not heavy, I took with a sole higher. Delivery is very fast (20 days to Novosibirsk and this is taking into account May Holidays). The size corresponds to the store's grid. On the foot of 26 cm on the grid of the seller approached 40 RR, although usually I wear 39. Therefore, when ordering, pay attention to this, so as not to be upset. If you measure the foot according to the seller's instructions, everything will turn out exactly and the shoes will not disappoint you. Packed perfectly, because came whole, not crumpled, the smell of chemistry and leatherette was not. I will attach the photo of the package.
They are made neatly, soft, light, there is a small smell, but quickly weathered. On foot 23,5 size 37 fits perfectly
They are so comfortable, soft!! At 37 the size took 39. Excellent. Well packed. Recommend!!!
Liked it. Soft. On the leg 25 cm size 40 approached.
Excellent sneakers! The color is rather Pearl than white, but it does not spoil them! They look expensive and beautiful! Basic thing for funny money!
About two weeks before Novosibirsk. Packed in pupyrku, inside the inserts from the crease, each of the shoes is packed in a separate pouch. The length of the foot 22,5 cm ordered 35 size. They sat perfectly. In appearance, the skin (split), inside, too (but did not ignite =)). There was a little smell inside, but it was gone overnight. After two days socks can say very comfortable, not heavy, the leg is convenient (the review was written only after socks). I recommend to buy. With the store did not communicate, justified after the purchase within 5 days.
Did not hit the size. Took on the table 42, for size 40. They turned out to be bigger. But these are trivia. They don't smell. Comfortable, soft. I'll take my mom the same
Sneakers as in the photo. Came in 17 days, packed well, did not crumble. I do not know how they will behave in sock, but at first glance for their price very much. At 25 cm, took 40 size, there is a stock of half a centimeter.
Steep, comfortable very, leather, no smell. came in three weeks. At 24,5 cm took the 40th size, because. I have orthopedic insoles, without them you can and 39th. The only negative-there is no soup, but I still care about the insoles, and so the fire!!
Reached quickly, weeks for 2 MSC. Took at a discount for 1800. Very steep, I was afraid that they would not fit, but they sat down Super, already they were walking))) very comfortable (if you can pull out the insole and insert your own). The only thing, my leg is very thin and without lifting, a little on top is too big, but the laces are all fixed. Moderately soft, comfortable. Advise
Sneakers are good, a little with a smell, made neatly, everything is sewn, at 37 size ordered 38, approached perfectly, thanks to the store
Sneakers really liked. The skin is soft, comfortable. Look expensive. On the leg 24,5 long thought what to order, doubted and wanted 25, but 39 Well approached. No more. Shipping fast. The store sent immediately on the day of the order and put socks as a gift. I advise everyone these basic sneakers.
Bombeznyh!!!! 24,5 cm insole-size 39 excellent!
Sneakers Super! There is no smell, packed well. Came 3 weeks before Krakow. My size is 38, but turned out to be a little back-to-back, I got the insole and everything is super!!! Recommend!!!
Sneakers fire!!!! My size is 37, took 39, a little more, I think you could have 38, but not critical! Stitched everything is perfect, there is a small smell, but weathered
Excellent light sneakers on comfortable soles! The size approached the Russian 39 (mango 39, tervolina 39, Marco Tozzi 39, Ugg 40, colehaan 8.5b). My leg is narrow-medium narrow, "Egyptian", my thumb is almost back-to-back, but the places in the sneakers are wide enough-I think, for a wide fit, because I pulled a stronger lacing, but there are still many places in the area of the fingers. I'm happy with the purchase. Delivered quickly, weeks for 2 in Moscow. There was no smell. Each sneaker in a separate bag, inside was a bag with air, around a lot of pugs. As a gift, the store put the socks.