We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They're perfect! I bought 3 times the product! I have 7 pairs
it's best to take at least two size above because the shoe is small in size. I wear 38 normally, I took 40 and it fits perfectly. very nice moccasin
Beautiful shoes, as described by buyer buy Blue I will buy another color. I am very satisfied with the buyer, I recommend it 100%
Thank you very much, everything is fine, delivery before time. I will order more!
Моломерки на 2 размера нужен был 38 прислали 39 и оказались ещё малые
I am completely happy with my golden shoes. Look good and feel soft. I have not communicated with the store, so no experience with it. I have size 40 and have my foot measured and that was 26 cm, so size 42 ordered and that sit well. Whole fast delivery to Holland! Thanks seller❤️
Ballet flats are excellent, soft, comfortable. size 8.5 goes to 36-37, the length of the foot is 23 cm.
Fast shipping. Fully corresponds to the description, bought according to the size table, everything came up. Very light and comfortable. My wife really liked it.
Excellent moccasins, correspond to their description. soft comfortable. The size is the same. I recommend the store. thanks for the fast delivery.
Excellent and just arrived today may 10th for mom's gift
Very cool ballet flats, light. Look good. On my big size, what you need. Thank you, really liked.
Посылка пришла раньше срока. Заказывала ее по хорошим отзывам. Качество отличное. Запаха нет. Очень довольна покупкой. Продавца рекомендую. Молодец!
Ordered already three pairs for mom and relatives. Delivery as always super fast only a week to Israel. Unfortunately this time the shoes came with a defect. A defect on the front of the shoe, something like paint or scratches.
Buying for the second time, comfiest shoes ever!
As in the photo, I put 38 is right but think they will relax a little
In Ukraine in 19 days came. I took the size 40, I have 39,5, slightly Press. But made well. I will order more
Moccasins are very good. Sewn factory. Beautiful model and finish. The sole is corrugated. Fully correspond to the description. On the leg 24,5 took 39. A little free, but also good for the summer. very satisfied, let them wear for a long time)!. bright, juicy color, the material is light and pleasant to the body. to the store Thank you very much and prosperity! Recommendations are the best! We buy not the first time and always excellent!
Excellent moccasins, on the foot of 25 cm, came up perfectly, not on a narrow one. Came quickly, I recommend
They're very cute. The color I love since it's a golden champagne. As for size, they match the table the store followed and fit me well though maybe, for the next one, order a size 9, as I 'd rather have them less tight. 0,5 cm more, it would be better for me. It's a magnificent product, they're incredibly comfortable and soft. I'll ask again. Thank you salesman.
Туфельками очень довольна, на свой 37р брала 7,5/38 как раз подошли, большое спасибо продавцу, за качественный товар, советую заказывать, не пожалеете. Товар был отправлен вовремя, но в связи с карантином шёл два месяца.