We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product nice I recommend to everyone
Everything works great! The delivery is fast. Thank you store! Recommend!
Everything is fine, the camera is working, for a long time we could not register through the application, instead of the phone number, you need to enter mail
My first camera. And without any experience set up. Has been working for a couple of months on a daily basis and in remote access, does not fall off, the picture is quite clear.
I am very popular with this product I recommend to the Toop
Beauty is all horasho!
The camera came very quickly. Easy to attach and easily installed through the app. Good review, everything is clearly visible. Can buy a flash drive if necessary
Installation is intuitive. There is remote access, the picture is good, rotating by program and manually from the phone, night mode is, B/B. The intercom works.
I'm not buying it for the first time. Works perfectly.
Great camera, recommend to everyone, will buy again.
Awesome video resolution, heaps of fun talking through the device's microphone and speaker and the app is easy to use and well designed; what more can you ask for at such a great price? This camera is the best!
Came quickly. everything works. one doubt about 5 megapixels)
Great camera, shoots well. Easy Connection
I leave comment on the previous order... Everything is correct. Recommended 100%
Excellent camera. I'm going to order one for outdoors
I can't install, it's difficult, I connect friends, they also suffer, the application is difficult on iOS is just a problem
The delivery speed is super fast. Cameras are working normally. There was a problem with the installation on the iPhone, but the feedback helps with this) thanks to such people). I'm SatisfiedThanks to the store, I will recommend it to everyone.
Everything is great.
I am satisfied with everything, I checked it works well, but I will actively use it in 3 months, I connected from the phone via general Wi-Fi in 5-7 minutes, in the future I will connect more phones and it will be possible to observe from anywhere in the world, the delivery is very fast, I recommend, I bought it as a video nanny for children, You can turn off and turn on sounds both in the camera and in the phone, at night you can also clearly see everything
It works well and works well with the application.
Very good camera. Is the third that I buy in this shop. They always have good prices and they cater quickly. Greetings...
The camera is cool… shows everything clearly… recommend
Very good weather and satisfied with the product But the bad delivery I had to go look for it personally