We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Visually everything is fine. Works, it remains to wait for the rain. Came to Moscow quickly, promised until 26.06.23, took 07.06.23
I'm very satisfied
Umbrella Super! It is true, it is a little heavy, but for our area of eternal winds it is.
Great store, great product. Definitely recommend
The product is great. The delivery is lightning fast. Thanks store
Large, sensible, handle comfortable. Shoots powerfully, I would like to be softer. Folds with an effort greater than the umbrella average. It is inconvenient to put into the case-the case is tight. In general, men's umbrella.
Good item. Keep it up
Although it was heavy, it was made well, and the heat shielding effect seemed to be high! I will use it a lot from now on. The packing was also very polite and clean.
Feels heavy but will review to see if it really withstands the wind.
Sturdy umbrella for the Dutch weather!!
The umbrella looks reliable and durable. Slightly heavy, but hopefully it's because the materials are durable.
Very satisfied with the purchase, thank you very much to the store
Having rejected the wicked, all that is not a bad guy, Garna yakiste, on the Whiglyad of the Ministry of Health, I just want to cope.
Parasolka of good, ale in the photo of the dark greenery of the whiglyadaa yaskravish. Before the day, I got it in 2 tizhna
Delivery by courier at home. Looks good, strong, haven't tried it yet
Excellent Product Thank you, arrived fast
It's a lot heavy. More than imagination
Came in Kiev in three weeks. I have been buying in this store for several years. Excellent value for money. As described. Recommend
Amazing umbrella! Thank you
Really very strong, best umbrella I ever had
feels great looks great. real nice umbrella
looks good. green color is a little bit more dark (better)
I really liked this purchase, thank you
The umbrella looks very good but the downside is the weight. It has 600g or over half a kg and that could be heavy for someone.