We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described Works
Great product very fast arrived Super recommend
The umbrella is good. The glossy metal button, which is used to hold the assembled umbrella, has unfortunately come off. But it does not matter, it is corrected in any workshop where the buttons are installed.
The goods arrived after the stated time, the new year understand everything, download. But the broken fixer from the top upset-:(((
Good durable umbrella. I recommend it.
Could not give less than 5 stars to the store. Excellent from the beginning to the delivery that even arrived in São Paulo BR before the deadline, and about the product without words.
Umbrella very good or looks like those Q the person purchase and qnd rains is very weak, this is strong and has a larger diameter than the convecionais, the only His problem is it has a system of open and close Q uses a button and has a string Q pull gear it, I guess the long-term can Break
The umbrella is quite male, very heavy, a good size of the dome. The material is very dense (until I checked in the rain-not the season The handle in the hand lies comfortably. Automatically opens and folds, but in the cover to put problem. When opening, the mechanism does not wait a bit for the dome and I adjusted my hand (tried 5 times and always identical disclosure, because the evaluation is 4 *) Delivery less than a month
All as on the site, thick when rolled. Cloth is dense, double. Let's see how in the wind it will be
Umbrella good. Recommend
Just good umbrella
I order the second time and the order did not come. The umbrella itself is excellent. Advise. Got the money back.
Posilka Jall more city, thought the parasol Bude OLSH nadinoyu, so great, podvyna, ale is not at all, the handle of the rosnitasna, dobriya winter in wet does not shovaesh, Bo in sumtsi all wet, rozcharovana
everything is perfect
Very long delivery to Belarus
Thank you store! The umbrella corresponds to the declared parameters. The diameter of the umbrella is large, rather for men., heavy. I liked
The umbrella is heavy enough, the machine opens and folds the dome, weighs 540 grams, looks good, the delivery lasted full time 67 days, thought the snow will go. The store was cool to communicate almost until the umbrella was received.
The umbrella fully corresponds to the description. Double fabric, drawing from the inside, the mechanism works easily. It was a bit heavy, but given the wind-reinforced spokes, I did not expect another. For our Windy City just right.
Fast delivery, the umbrella itself, as in the description, only the case is not enough that it is red so still thin in it wet umbrella in the bag it is better not to put so clean
Very cool sunshade, strong, double recommend