We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Качество отличное! Дошла до Ростова-на-Дону за 20 дней. Запах, надеюсь, выветрится. Рекомендую
The seams are even, tight leatherette, the accessories correspond to the cost, in the set of 2 straps. With the store did not communicate
The bag is cool. It does not look cheap. Sewn neatly. The edge was washed, but recovered itself, nothing was done with it.
Cool bag, seams are even. Very beautiful milky color. Definitely worth your money. Was well packed, with an air cushion, which saved from jams during delivery. Came to Kiev very quickly.
Сумка пришла раньше назначенного времени. Была хорошо упакована. Не обнаружила ниток, которые торчали бы. Есть два ремня и возможность выбрать удобную длину. Продавец отвечает очень быстро на сообщения, заинтересован в доставке товара, что очень круто надеюсь, что сумка прослужит долгое время!!
Очень быстрая доставка. Сумка красивая. Пришла хорошо упакованная. Довольна покупкой.
So happy with my bag its beautiful and arrived very quickly
Cute bag, looks decent. Came pretty fast
Order came a week early very quickly
The store quickly sent the order, it came in two weeks. There are small creases, but not critical, there is not a strong smell. In general, the purchase is happy
Already my second bag, this time in black. Thank you to the store I'm delighted
Impressive, it's a very well made copy of the original Super nice and shipping took a week 100% recommended!
For its price of norms, inside 1 department with a pocket on the lock, complete with a long handle plus, and the store put as a gift a result for hair
Same as the picture. It has a strange smell, but nothing terrible. Fast suuuuuper shipping to Chile. Congratulations to the store.
The color is very beautiful, the seams are even, there is no smell, the shape holds, the lock in the bag color is important, the accessories are good, the size is medium,,
Absolutely love omg!! (Ignore the dirt) I bought this bag because it’s literally the same as Harry styles’s but obviously 1 million times cheaper.It’s definitely brilliant value, it’s my new favourite go to bag I literally take it everywhere with me.The lock is a bit awkward and fiddly but that’s completely fine.Shipping was 2 weeks to the uk (England).I will definitely be coming back for the white and sage colour bag :))
I put 5 stars only for being returned money completely. I did not like the bag at all. 1. came with creases. Stuffed tightly for a few days, but it did not help. She's still a curve. 2. in places of creases, the rubber edge leaves 3. do not really like that the entire perimeter shows the black strip (the reverse side of the leatherette) 4. leatherette as a glue. To the touch is unpleasant. Okay would be just a bag of it but also a strap is the same 5. there was still a smell 6. clasp without gloss. There are shiny accessories, and here it is as if it is without processing, a cheaper option The bag just looks very cheap. And all
Llegó perfecto muy bien protegida
Красивая сумочка, полное совпадение с фото. Хорошо упакована. Доставка с момента оплаты 2 недели в Самару. Продавец быстро отвечает на все вопросы.
I'm delighted, I came very quickly, in a week somewhere. Packed well (postal bag, pupyrka, another package, fabric bag, inside the bag with air to keep the bag), it is crumpled a little. The material is pleasant, it smells a little, but it quickly passes. The belt is adjustable, there is one more in the kit! Seller also put gift :) very nice, buy don't regret