We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Worth its price
Today I have received the order, it has arrived in a short time and it is of good quality, the price has also been very good, I am very satisfied and I advise everyone to buy this product
The order took a month and a half to Nizhny Novgorod. The bag is cool, it corresponds to the description. For such a price can be taken (473 rubles). I recommend.
The quality is excellent. Thank you
Beautiful bag! Meets all the way to the description and expectation. Totally satisfied. recommend!
goods arrived in perfect condition. I recommend this shop
So nice. perfect products i like. recommended
I loved colors. Same as in the picture .. Amazing
I highly recommend this store, this is my second time I buy from them this perfect product and they have excellent customer service. Can answer your questions at any time any day.
The quality of the goods is good. I am happy to come again
The quality is so good. It's really cost-effective. I really like it
Good product fast delivery
Super, the store-just Well Done Thank you very much. Very quickly, delivery less than a month. Bags are excellent, ordered not for the first time-for gifts. Very satisfied
The bag is good, the son is happy.
Everything is fine and good!!!! The truth is a small smell well, and so the handbag is happy came straight on my birthday!!!!! Who will make a birthday gift if not himself!!!! I did not communicate with the store but I am happy with the handbag I advise the goods and the seller!!!! All success in the new year
Small but useful. No smell, all zips work and good value for price. No communication with store.
Great communication, fast shipping and great products! Highly recommend