We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came, of course, it was scary to look))) parted well, straight with water and less became. The photo shows that the creases remained, but not critical.
I ordered a straw man's hat from another store to my husband, it was perfectly packed, this one is just packed in a bag. For several days now lies and still crumpled. The color is not light beige, but rather dark. The fields are big. It's a pity that it's crumpled. There are jambs.
The hat is so big but so pretty! Exactly pictured. Thank you!
Hat bomb! Washed in the typewriter, ironed the iron of the field and WOW! Order, you will not regret! There is a rubber band so that the wind does not blow off
Nice hat big. Delivery is very fast. Recommend
Perfect. I love the hat.
Cool hat, came 2,5 weeks before St. Petersburg. Looks great!
Very great hats
The hat came in 25 days. Track tracked. The color is not white, but cream. The material is artificial, so the hat is heavy. Probably will be hard to wear. Again, in a strong heat will be a head. It was folded into 4 parts, so on the fields of the creases. Neatly ironed not very hot iron through a special. Grid. The width of the fields is 14 cm. They will protect well from the sun face, neck and shoulders.
It's beautiful this is the second I buy
In general, the hats are cool. But the color of the ribbon completely merges with the hat, not expressive. But in general, I'm happy!
The hat is the same as in the description. Color matching. The store carefully packed and quickly sent. True, it took a very long time to wait. About two months went to the center of Kazakhstan. I ordered to leave, I was afraid that I would not be able to get. But it's all right, the hat has come to leave. I will order more if necessary.
Thanks!! The hat is very beautiful! In the style of old French movies! Everything is smooth and beautiful. The parcel arrived for about a month. Thank you!!
The hat is sooo beautiful! came for a week for 1,5. the store sent the product immediately. The hat was in a vacuum cushion, but apparently we did not cut it.
Very fast delivery. The hat came in excellent condition. Packing the goods is beyond praise. She took her form overnight.
Received quickly, no need to contact the store, very well, chic, works perfectly well, I am very pleasantly surprised, I recommend. Ps: A little wrinkled at the reception but just iron it (still be careful not to burn it) it goes back very well.
Very well packaged and very nice hat. I love
Excellent hat, take it will not regret
I love it! It's coming very fast.
i love it and it was packaged very well. Of course you will have to stiffen it up. but it's really nice.
A nice beach hat for the price.
Shipping was fast. Nice hat, you only straighten.