We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Comfortable, many pockets and compartments, satisfied with the order
As in the photos. Is all soft, with no rigid parts. Has arrived in 13 days (15 days earlier than expected)
Backpack came as the description, arrived fast, very good.
Product show... My boy thought it was really cool
Not bad for 800 rubles. It makes no sense to take more expensive. The back of the backpack is not rigid. 300 gram weight (I. e. E for a hike very good T. to each gram worth its weight in gold) roomy. (It all depends on the tasks) reliable seams-there is no marriage. In general, the product is good
Good internal space, the material apparently reinforced. For the price is very worthwhile.
Great backpack, spacious and comfortable to carry. great cost-effective.
Everything! You just below the bands self threading but otherwise is the backpack straight for this price impeccable
Very good product, perfect description, very good store advance delivery
My son liked it very much...
I like the product I received The price of money looks great ~
The backpack is good, but the fabric does not inspire confidence, I do not recommend wearing heavy objects in it.
Excellent backpack, has enough pocket, and boasts many goals.
On the one hand, I like that the slings are sewn at the ends, on the other hand, it is still a pleasure to fill them in the faxels
This is far from 40 liters, at most 20. Sew fine, the fabric is also normal, but the lining is complete crap. From 10 kg has not yet fallen apart.
Nice, large capacity backpack
Like the backpack
Description corresponds to the lot. The delivery did not take long. I recommend the store!
All super fast! Ordered 02.01.23 arrived 06.01.23. As described
Great backpack. I thought it was beautiful!