We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to opesania, delivery fast, thank you
Very cool, took for cycling. Super comfortable and roomy.
Rytok Super!!! Very comfortable and roomy!!! Thank you!!! And he came quickly. Thank you store!!! Recommend!!!
Delivery to Kemerovo by post of Russia 13 days, tracked in Russia, all as in the picture, some where the threads stick out, the store put a gift cord. The parcel weight was 580 gr.
Same as in the picture. Tracking was up to the Post Office itself. The son is happy).
Great backpack. Worth your money. There are a couple of shortcomings: everywhere the threads stick out (decided by a lighter); the chest strap is not adjustable in height (you can spin the lower limiter). The rest is fine.
Delivered a week before St. Petersburg by courier. The description corresponds. Belts with different adjustments, a holder in the belt, also diagonally can be, as in professional tourist backpacks for a larger volume. On this backpack, in my opinion, do not need so much.)) I will use with the load, I will add a tip.
The backpack was delivered quite quickly, in 3 weeks. Came well packed, kind of decent, medium-density fabric, there are doubts about the strength of the straps, the seams are not strong. Well, time will show... Back foam inserts for the back. In the backpack there are 2 large compartments and 1 small.
At the same time I can and OK. Ale Castle of plastics and all creplennya. You can't see it. Not for active socks, yak on me.
Backpack liked, roomy. Sewn quite neatly, fabric with water protection. Let's see how long it's enough.