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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Arrived on time, uploaded to the appropriate support and I connected them with my phone via Bluetooth. They feel good I will just have to prove the duration of the charge. Nice product
I bought these headphones to listen to human speech, but when I put on music, I was pleasantly surprised, because I can hear good bass, I can hear good sub-bass, there is a good mid-range and good highs.
Is already the second one I buy, I recommend it, you can buy it is very good and comfortable to wear
They are beautiful and they hear incredible. The box was somewhat beaten but the item was intact
Very good
An excellent phone, came very quickly from China to Brazil, only wrapped a lot in the shipping company of appeared from Goiás, but they arrived. An excellent sound, incredible bass when buying with headphones in your category. Cost benefit mis than excellent. Congratulations to the seller and the team! Gratitude!!
Great kit for the money. Been running and cycling with no drops in the Bluetooth connection.
Great phone for the price. Very comfortable, fits well in the ear and brings a sound well defined and with great volume. The box came a little crumpled, but the handset worked perfectly.
the shipping and delivery was fast but delivered delivered was os bad he just dropped the package at first floor without notice me a live at 6 floor
its solid. the way to turn it off is annoying(have to turn off bluetooth from my phone to properly turn it off. instructions say put in charger can turn off. it doesn't)
The sound is good, they are excellent, after a while they are no longer felt. You can jump, run, walk. The microphone has not tried.
I have been using them for more than 2 weeks and they have been excellent, fully recommended in addition they are super comfortable, at first I did not have the reason why I had the rubber very large, but then change it and go super well, one of the best purchases I have made, ideal for exercising and isolate the noise very well
But I arrive the box crushed but everything very well
Excellent product is the second time I order it and I am very satisfied with the product
very good!
The box arrived a little crumpled, but the headphones are in good condition and working
Working perfectly. Beautiful. Charger percentage dial. A lot of top. Thank you
Good product the problem is that the squid and its voters ended my imports.
I was very satisfied, they wear very comfortably, absolutely do not fall and do not irritate ear, then very engaging sound, great purchase, recommend this product and seller, fast delivery, maybe it's better to send in an envelope/bubbles
Mine is good
A good product, I am happy
Arrived fast! I'm still going to test.
Arrived on schedule.
Bueno
I like the sound it's clear