We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For three weeks I won't open it.
Very good phone!!!! Value here in Brazil is not phone that, the workmanship is excellent, very good!!! Come with 8 working days in my city.
I recommend. The. Seller all came very well and very fast
The price're excellent good cargo bass good arrived in average of 1 month.
Really at the top, value for money crazy!
Product arrived fast in Brasil, slow was deliver mail… otherwise the product so far is good, well built, sound is cool, the price paid worth!
Exactly as described. Sound is very good Bluetooth works well. Super fast shipping, one week
Sound is great. Package delivered alright. Delighted with the products
Loved the battery life surprised me has almost a week that arrived and're 20% only now. Come to me with about 12 days and was 70% battery.
Delivery was fast and the earphone is good i just started using it
Like, audio accurate, good bass, response manner! Highly recommend, best investment made to add with my training!
Earphone as described in the announcement, perfect audio
Exellent sound, very comfortable to my little ears, I loved it, I hope they last.
it sounds really good, the shipping was fast and they are beautiful
Came in the pompous boxes but the sound is completely satisfied. Both in one and other. White high.
Recommend to everyone, excellent headphones. Good money, good pairing, light and comfortable. Tested not wet, but appears good finish. Both XT88 and XT99 feature great sound.
Very good sound and battery has good duration
it came faster than expected.... I really recommend buying from them... And they're working fine
Headphones play well. The pompoms came. Reverted 10%. Headphones have not been hurt, only box
Delivery all Q promises, not taxed, and congratulations pro store sent the same day! Note: Was a Saturday!
Delivery 24 days through ukrposhtu. I'm sorry, but I'm sorry.
Order arrived in 2 weeks
Boxes was damaged but this all to work flawlessly. Product top .... Recommend
Very pretty, just like the picture, they listen well. Super fast shipping arrived in 1 week