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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I found her small, but my son loves it!
Good in packaging & received earlier than the usual date...
Very Nice and good space bag , arrived Very fast to
Bought for cycling. Wanted something as small and roomy as possible. Size 17 fit as much as possible, although there are many doubts about this in the comments. How it looks with a height of 176 cm, dense build-look at the photo.
Great! Well done
Nice backpack, big 20 inches, the fabric is good with water protection, the rest is as described, there is a power bank outlet.
Exquisite roomy bag Super Fast Delivery
OK should have taken 20 everything OK.
I bought a 19 ", the appearance and the fabric is very good, we will see if it resists the time. The strap pocket does not fit phone, it is more for credit card or ID card. The internal pockets are good, but follow the pattern of little volume. It has an internal cable where you can connect a power bank to charge various devices. So far I would return to buy the same product if it was necessary.
happy with everything about the bag. great description. it's what I wanted
I think that the backpack is made quite well. It's okay, the size is in line with my expectations. Satisfied!
As well as Vidm! The boot is important! Brav naybiliy rosmir
Cool backpack! The seams are well stitched, smooth. Husband was delighted
Comfortable version of the city backpack. Perfect when more things than a small bag, but less than a regular backpack. 20-inch fits everything I wear in the same 17-inch, plus you can shove an umbrella, a glasses case and more. 17 models have a more comfortable strap. I wear 20 to work, 17 to pay.
Very comfortable backpack, not very large but large
Great bag under the notebook, the tablet and all sorts of small things, it is convenient to carry everywhere, the stitching is bad because the strings are already sticking out)
And not huge and roomy at the same time! Thank you!
I really liked the minimum size for my grandson, everything is very worthy, I recommend, many compartments, comfortable pockets, locks, bladar
Already the second backpack I buy from this store. Very comfortable and well-sewn. Recommend
The seams are smooth, delivered quickly, after washing does not lose its color.
It would be nice, a zipper on the inside pocket in a large compartment.
Juge class ryubzak)) in spravdi Garno of zrobeny. All castles. Cable in the middle of the pratsyu.
The backpack is cool, took 21 sizes. the MacBook 16pro climbed, there is plenty of space for 13, everything is in the photo.
I have been using backpacks of this format for about 10 years, this is the third, it lasts about 3 years with almost daily wear. Pictured comparison with an old backpack (left). In the new one, it seems to me, there is a flaw, the "zipper" which on the pocket on the back does not cover the strip of fabric, which can lead to scratches of clothes with a "zipper" lock. And so very comfortable backpack, the fabric is thick enough. 13 "laptop fits inside
The bag is excellent)) took the largest, very roomy. Delivery to Murmansk is very fast