We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are very beautiful just like in the photo, fast shipping thanks
The shoes are good and soft, it's not bad for the price, but I got the order from 17.02 15.05!!! It's horror, nothing went on for so long
They are beautiful, same as the description my 8-month-old baby was good, I will buy more
Garni, m'yakenki, there is a slight smell, yak smells new, not small. Akuratni shvi. Came before the lion to the NP in the village of the Ministry of Internal for the Ministry.
They are cute, the color is cold, very beautiful. None 10,5, 2 more fingers
Good product for your own, delivery of my own
Very pretty… arrival faster than expected… I recommend this store
Great shoes. Daughter 7 months, foot 9 cm. Size 2 is suitable for us, a little big.
exelant fits end byoutiful the baby jast started to 1 step woking .
The phone is beautiful and softIt's really a little big for us, but everything on the leg was ordered 7-12 m now 10 m the leg is not plump, don't regret, along with other orders came to the post office somewhere in 20 days
Skinky shoes. Size according to the table. I recommend
It is convenient to wear, do not stink
Very cute, as seen in the photos, very satisfied with my purchase
For your money just fine) Suitable for just sitting in a stroller wearing a baby) The delivery is very fast to Belarus, 2 weeks
As the images, meets all the criteria to be ergonomic soft sole, lightweight and wide at the tips.
Cool booties, small, as always, but I took it with a margin, thank you!
Very cute and comfortable, I ordered them for my 1a 2-month-old baby and they look good for up to a couple of months more
Very pretty shoes, no smell
The boots are great. Very soft, the sole is stitched. I recommend for purchase
Wow it's fast within 11 days Thanks
Very nice, I have already ordered several
The shoes look good. Although they are written 3 T, see 13. The child is a year old and only.
Sweet shoes just like in the picture.