We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exact description to the item, fast shipping and good material, they are a little big but accurate
Very nice baby shoes. Thx
deux ptites griffes sur une chaussure mais trop mignonnes
Very dovolna. The order was very fast in 2 weeks. I advise the producer. Boots class
All in one parcel came, fast delivery. Thank you
Very beautiful crafted bootees. Have no hard sole, thus you can also easily a baby.
Duge Garna yakust! I am fooled Delivery to ukrposhtu approximately for 3-4 types
Excellent without marriage, delivery month. Size 12, US 8 months and us a little big but it's excellent on the sock itself!
The sneakers are very cute, immediately there was a smell of either glue or something similar, but in 2 days on the balcony it was absolutely weathered. Now the child is 7 months old, there will be a stock until summer.
Order from 13.02 to the Post Office in Krasnoyarsk parcel came 07.03 was packed simply in a package. Very cool sneakers for the baby, we are 4 months old, but they are almost in time
They're beautiful, just like in the picture. The order arrived in less than 15 days.
Very cute, it took almost two months to get to Mexico. I liked them.
Great. I am delighted with my purchase. The size is impeccable for a big 12 months. I recommend
Ottnochki shoes, there is no smell and the thread is not torchst. Super, for such money. Recommend. We are still small and therefore we have not measured shoes yet
Excellent booties, all as in the photo. To Ukraine delivered in 20 days)
received parcel thank you same as shown love the product
All the Agrees lovely first walkers, shipment Express in 10 days around Bristle
Duge Garno... I am pre-war