We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too happy to conform to the very robust announcement
Very good item very fast delivery extremely recommended
Easy to install
Great item just what I was looking for. would highly recommend and very easy to put up.
Nice good material
As described, thanks a lot.
Love it, looks good, no need to damage wall, is on sticky tape
This tissue box is very suitable for the living room
Very good wall paper towel dispenser
I bought this for my small business bathroom to use with the multi-fold towels. Works best if you use a two-handed method to pull the towels out. Nice and compact. Easy to fill. It will hold a full sleeve of towels but I find it easier to use if I only fill it about 2/3 full. It's plastic so it's not industrial strength but perfect for my office bathroom.
Very accurate thank you kindly.
Perfect, as in the photo. Includes the hangers and for the moment holds without problem. Arrived well protected and without damage.
Dispensaries were delivered by a polite courier directly home. The boxes are a little dented, the dispensaries themselves are made of good durable plastic, all the fasteners and key are in place. I ordered 2 pieces for work, one plastic is scratched, not critical and does not affect performance, but it is unpleasant, wrapped in soft material, it is unlikely that the scratch appeared due to transportation, I conclude that this was sent, for this I removed the star.
it's nice, easy to fix
It should be noted that the paper should be no more than 7 cm width
Received product in 2weeks time. Haven't fixed yet. All r intact.
The order came whole. The lock works. Fasteners included. Everything is great! Thank you very much
Matches the description
Three good merci!
All right the apparatus is as described. Should come with a pack of scarves
Very nice product .. small paper towel
Thank u! Good one.