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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very nice are just as I saw them in the publication
The size approached exactly provided that I have a high rise and a wide foot. The shoes are beautifully trimmed and sit comfortably on the leg.
Very nice, we have to try them
I liked everything, it matches the size, thank you
Received in 24 days, very beautiful. Thank you.
Shoes with a design that is not very well known around here and that attract attention. Very comfortable and soft. At least one more number must be ordered, I use the 44 and these I ordered from 11,5 equivalent to 46. Happy with them, I hope the result is good. Shipping was very fast, wrapped in bubble plastic and inside the plastic envelope. Good store, recommended. Thank you very much.
The measures a little short is more a sister 12,5 than thirteen, I get a little fair.
Comfortable light
Shoes are excellent, the size went. Ordered 42 size sat on the leg perfectly. Class!!!
I am very satisfied, produced as a wish delivery time respected.
good
Neat design and comfortable original leather will recommend to anyone
Product as the ad!
I'm very satisfied
Very satisfied Thanks free before the time felt
Cool, a little insulation, soft fit well size fits all fine
All according to the description of very nice and comfortable time will show durability recommend
Foremost ok
Cool shoes, but why they put the fur? Fish, but none the less. Summer feet sweat, winter cold. Off season-wet, because the low sole, and even stitch. Cool summer no rain. And even once broken protein for lace, had to use stapler.
Super
I have size 41, took 8.5 sat at the time but not the same color as the photo, the paler much!
Thank you, all well and quickly
Different shoes. Fast shipping. Recommend product and store.
Okey
Order 11 size {27.5} came on finger bodshe. And good shoes.