We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thanks so much store, just like the picture
shoes is nice but 44 size is very tight for me. quality is good
Today's Christmas I tried them and they're comfortable
Super fast just 13 days
Nice one! Fully satisfied! Recommend store!
Comfortable, light and soft, but the material is incomprehensible, liquid, for the season is not enough, look cheap
Very light footwear, recien receipt looks good quality, same as advertised on the page
Order received. Delivery month and 10 days. Light, comfortable. Took on 42 size 10. came perfectly. On the leg look neat. My husband is very pleased. Seller and shop recommend. Seller many thanks for the delivery!
Delivery at 14,50 TL I paid the shipping fee. Why the shipping fee was not received when shopping. I request your return
Good product. I'm fast.
Very beautiful, comfortable and medical but slightly different degree was optional dark gray color and real color between Gray and Brown but color it was beautiful.
For such money is good. For the season is enough
Made of fabric texture. They look good.
Hi everybody! Today, 19.09.2022 received its order. Overall satisfied. When ordering, the size indicated 45 (the real foot size 43). Insoles are soft, and the shoes themselves are soft.
I order the second time! In the first two years left! Super! Soft as slippers, for my sick feet is what you need! In the summer I went at all without a sock, very comfortable, nothing presses! In my 43 took 46 size. (legs do not like tight shoes-arthritis stop) to the store respect and respect.
I take the second time, only with the size of the first time did not guess. 44 This is 42, and 46 just at 43
Looks good. Noble color, for a photo I had to make a filter, otherwise it shines a real color. Lungs! Soft, inside a thin fabric gasket. They don't smell.
Delivery less than a month. The track was tracked. The size matches. Light Soft is quite comfortable.
I buy such shoes many times. First time ordered on eBay. Do not tackle, every time buying new ones, hardly forced himself to get rid of old ones.