We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice and well finished I recommend it!!!
The same picture is amazing.
The bag is chic, convenient, delivery as promised is fast, fits a lot
Cute! outside round ざいもめっちゃしっかりしてます!
As the picture is, Lim. It's flat because it doesn't have a core in the handle. I'm satisfied, though.
great product,very fast delivery
Well recu jadore
I am very satisfied with the price.
You look pretty and stylish. For the price, it's good to be around. Cheap Tian Na.
Love bag but smaller than I thought
This bag is so beautiful as it shows, I love ❤️ it
Very nice bag, exactly like in the photo. Quickly arrived in France. Thanks to the store. You can order without problem
It is beautiful, identical photo and really chic!
It's the same with the picture. It's wide on the floor, so it's a lot of entry and it's easy to have a handle.
Very nice bag. Like in the picture. Same. Ideal size. Beautiful.
I like the price very much and I'm holding it well.
I liked the handbag. everything is exactly like in the description and in the photo. I got a week earlier than expected.
Handbag SuperVery roomy, comfortable, as I wanted! Delivered very quickly, by courier. Thank you
Love the bag. It's just the right size for my. It can definitely hold a lot of things.
It's not bad for the price. It's fast and good.
absolutely love this bag, exactly like pictures, this is my second purchase