We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quite roomy, the lock seems strong. Corresponds to the description.
The presence of smell but not strong, sewn like good, the material and color are pleasant. Product and store recommend
The bag is good. The order on December 1, came to the post office on January 10 in the Volgograd region. Inside the side pocket on one side. On the other side there are two secret pockets with a zipper and one without a zipper. The bag is pleasant to the touch. I like everything. You can wear on a long strap. With the store did not communicate.
Good bag. Lining is not very. Small, cute) roomy. 2 handles
During the month came, well packed, without damage, very tightly snaps, as in the picture, I liked it, inside the material is strange, I'm afraid that it will quickly break
The bag came to Novosibirsk in 3 weeks, packed in 2 bags. At first glance it looks like in the picture, let's see how it will be further. The lock works, inside 2 pockets on the lock, the lining rustling, the smell is present, I will weathered.
The order was made 25.10., the parcel came to the Stavropol territory 19.11. On the way was tracked on the entire route. Package with pouches and several layers of pouches. Bag without damage, odorless. It looks very nice, just super, in itself not big but not small will fit and umbrella and so on trifles.... Inside the compartment is one but on the sides pockets with locks, the buckle on the bag is only iron, the handle is small and on the shoulder. Seller thanks for the fast delivery and the goods!
Handbag unmatched! With two straps and very beautiful! Came quickly, thank you very much, very satisfied!!
The bag became my favorite! I haven't broken up with her in a week. It is very roomy! In the photo, an example of things that i can take with me in it. Among them a bottle of 0.75l! Very convenient lock, a lot of cool pockets, so the little things will not be lost in the bowels. The color took brown, it is darker than the store declared and more matte than in my photo. In the process of delivery did not crumple. The parcel was tracked. Very satisfied with the purchase, i already want in other colors.
The parcel came quickly. The product corresponds to the description. Bag really liked! Thank you!