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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Good.
I arrived before your date. It sounds great and grabs the ear well, the only downside is that there is no box to store it. Otherwise cool, the battery still doesn't know how long it lasts or the charging time.
Very good product .. arrived in time. Works well
Ok works well
good
I have to use the product to like it.
great for listening to songs and podcasts in private
Everything as it came in the description. It has a good sound and is very pity because it does not fall from your ear. Excellent material. I already tried it and I loved it. Would buy the seller again
Polecam ten product
My order was left unattended in my lobby floor if this continues I will not order from your company again thank you my email is [email protected]
looks good so far
I really liked it and we bought several lasts its battery a lot and it sounds very well. Arrived fast and in good condition
Excellent I'm using it
It goes very well you don't notice that you are wearing it
Very good sound and microphone
I love the color it fits on my ear it is comfortable in my ear and the sound is good. Bluetooth connection was quick.
Not bad
Everything perfect, works to the 100%
It is very good, the recharge lasts a lot, you listen well but the important thing that they also listen to you very well when speaking, the only thing that does not have much room for coverage if you are far from the dispositive, but of course I recommend it and I am very satesecha.:) By the way the delivery was also fast.
This is the second I buy, the first one lasted just 24h and then did not give more signs of life, too bad because it is really comfortable and feels great
Arrived quickly it looks good tested it's working for see if it lasts kkkk
Great and Fast on Shipping!!!
It looks as it advertises but has some flaws when heard, as if it lost coverage in a radius of 4 or 5 meters. If you are closer without problems
haven't used it yet. will update later
Real to what you see