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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Cool awnings, in a cool purse. Come in a week. On one side, the reflective on the other side is very nice light gray.
Superovy tent! Kupuyu is not a floor once. Putin's The Louver and the krivavius!
Come quickly. Smart. I would have known earlier. Now will lie idle until summer
I bought it as a parasol alternative because it was so inconvenient to use it lightly. It is thin, but I am satisfied with the desired use. It's light and small, so it's very easy to hit.
Fast shipping. The tent itself is thin
Well waterproof, the size is also suitable for two people.
Tent gradeI bought two already, I recommend it to everyone, the thing is excellent.
Good awning for 1900₽.
Great thing. Used to buy one-3x4, two seasons-the flight is normal. I bought two more.
For 2 thousand an excellent awning, but not perfectly sewn, but there is a handbag, eyelets, loops. Took for the car when there is no shade, from the rain did not check, soon snow will go :) You can take such 3-4 PCs and make a chic tent for the summer.
Awning I order the second time in practice turned out to be very good and useful very well protects from the sun at a large size takes up very little space that is convenient when traveling
The tent is hot! Sewn well. Neat. Eyelets are strong, stripes too. For your money you will not find this in the Russian Federation. Take it will not regret it. But the hell I did with the size of bulky)))) huge. No matter what. The goods are cool, I will use what is
Great thing. Ordered a friend. After two years of operation of its awning-no comments.
I take the second awning. The first after two weeks at sea showed itself well. In a square new packaging, the awning will be much more convenient to store. The tent is exactly worth its money. Track tracked, shipping norms
Excellent awning, everything is sewn neatly, a good cover. Delivery fast, to the store Thank you!
The only small minus that the color is not as bright as in the photo, but according to reviews I read that it is so pale. In general, the color is good. In time did not have time, but everything was served.
Good!
Pretty thin but satisfying canvas
The canvas is good. But the color... Not once binuze
Everything is fine!
The awning came quickly, everything suits. Thank you store)
Normal tent will try soon
Nice awning... With the appearance) did not use until
Very satisfied with the purchase, the goods correspond to the description.
Fast shipping Thank you well arrived to White is no citric Gray.