We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got the tent. Visually everything is whole. There's nowhere to set it up for now. Pleased that the tent goes in a rain-proof case.
Order from March 22. Received on June 7, after opening the dispute, delivered the courier, delivery to the Russian Federation understand how, through some 8Express, they call on the phone from the profile, or. I have a block-anti-spam, so they could not reach me. The store gave the Moscow tel. The number of this office called them, that's just how they delivered it. There are no complaints about the product, the description is accurate, the arcs are aluminum.
I took a double-seat, it turned out to be more than expected, inside there are two small pockets, in nature I have not tested yet, I was pleased with the sticks for for for But by weight, it is somewhat heavier than expected, in a bag that comes with another sleeping bag of the same company. Next week will be the first Test
HD cam back shell for designer room purchased with the size perfect for four EE Designer shorts mesh type in addition to solid type that you like the arm to live as...
Price contrast make you satisfied Tidal rock fishing rod bought used Dual Box, ribbon and tingly
Until I tested, everything seems to be done well. The seams are glued. Delivered quickly, did not communicate with the store
The scarf went 1,5 months to Kazakhstan. Everything is cool! I am pleased. The store is good. Sent me the green one, as I asked.
At first glance-everything is very good! Brought quickly-about a week, the tent is large, high, beautiful (grass color). Two doors, mesh, ventilation, ten to the floor, the material is similar to a dense Balon, glued from the inside. Arcs are aluminum, convenient to assemble. The seams need to be checked in the rain. But in general, the impression is good. Thank you so much!
Tent Super! What you need! Two-seat. Easy to Assemble. Seller Thank you!
Old quote with offical then
Excellent tent all as a description. Order 3 local, you will not regret it!
Think more tingly. Durable look and smell and no installation easy charge
Заказывал одноместную, весит около 2 кг, довольно компактная , очень легко собрать, пока не испытывал, но выглядит все надёжно. 2 входа один можно превратить в козырёк спомощью палок. По высоте с запасом, сидя голова не достает до потолка, по длине думаю до 190см роста будет достаточно.
Fast delivery, the tent for its money is bomb. Everything is done well, I recommend. Check in the field will be carried out in June, while at ulite-27
The tent is just a bomb! I didn't even expect to. So big and light at the same time. Just delight! I ordered 2-seat, and when I laid out, even thought at first that I was in error 3-seat put))) I'm very happy with the purchase! The tent is easy to put and clean, the seams are glued, all the zippers work, there is no smell, a good durable bottom, two entrances, there are ventilation windows,,, A little delayed delivery, but it's nothing! I understand that people had a Chinese New Year-a big holiday. The store was in touch all the time. Product and seller recommend!
The norms of the tent, quite roomy, if the legs lie down to the entrance (if the growth allows), then quietly Fit 4 people, high. Mounting at the top of the arc began to do on the hook and not through the loop as before.
ураа, отличная палатка, однозначно рекомендую, супер, спасибо
In a bag of coat of arms, compact. Great option.
Delivery to Ekaterinburg for 5-6 days by courier. Corresponds to the description. Took the size of 3. Convenient is that two entrances. Only while the photo was inside became stuffy, despite the fact that one entrance was open. It is convenient that there is a hook under the dome. Pockets are mesh, but for some reason only two diagonally from each other, four pockets would be more comfortable. It is convenient to collect. We are waiting for a warm summer.
Палатка шла долго, больше 60-ти дней. Я ей доволен, два но: долгая доставка и один шнурок разлохмачен. Все это малосущественно, но однако ж неприятно. В целом, покажет практика, чего товар стоит. Пока я доволен, алюминиевые дуги, двойной вход, тамбур и довольно просторно. Продаван- молодец.