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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Surveillance camera OK, as described.
Super delivered, quick installation after registration, works perfectly even without the cloud, everything is fine.
Everything came right and it works.
I have not checked it yet, then I will add a review. Speed all okay
Delivery went fast and the goods are like Described. It does fulfill its purpose.
Product compliant but be careful if you want to put a card sd you have to buy the model sold with sd card otherwise no slot to insert a card damage that the store did not specify on the ad otherwise I would have bought with sd card...
It is very good for the price it has, I want it to watch my puppy and it goes well for me, if it lasts it will be good the purchase has come very quickly
The product arrived and the work was excellent but the external carton came multiplied
Good camera, easy to install and configure, super fast dispatch
Good camera, the image is just like nothing else
Great product easy to set up Everything OK ...............
In accordance with the description Very correct packaging Delivery on time Fairly simple Camera to install and use To see in time
nice cam, nice image, super easy to instal!
ez to use. simple app. using for monitoring not security. I like how they work so far for that. keep an eye on my dogs and garage door
Very good cam, very fast night 3 day mode for the price is a bargain
The camcorks work without a problem. Fast shipping. I recommend.
They arrived in 6 days, record, nothing had come faster than these cameras, super offer, they are for indoor, good definition (not super high resolution), motion control PTZ very good, as it handles with Yi Iot, I can monitor them with phone or desktop app on PC, One connects it in 2.4 and another in 5 Ghz.
Good product
Great product arrived 10 days before
Delivered faster than expected. Product as the description, very content with the product and store
Shipping very fast, product works fine, store responds fast, thanks and see you next time
As an aesthetic leaves the time it finds, but otherwise functional. Socket for internal use with the same app that I use for external cameras. Simple wifi registration I would say excellent value for money
Brought quickly. Good camera. There is a microphone, the sound is heard well. Reacts to movement, with a slight delay, but it can get into the frame. Spins in all directions, there are almost no blind spots. To WiFi connected without problems. The store Thank you.
Is good the image is not bad to have it in a room
Excellent Product, good resolution and compatibility with Google Home and Alexa.