We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect. Very good product. Very practical closing system..
Посилка пришёл точно как описание сестру хотел подарок но однова кручок не закрывается
Idêntico as fotos! muito mais lindos pessoalmente!
Cute look, but constipation flimsy. I think they'll get lost quickly.
Everything is very nice. I'm glade.
They are beautiful though bigger as I imagined
Hi, they look nice. As we saw they have Silver 925 stamp and crystal is with nice blue color. So I can say "thank you"!
molto belli e conformi alla descrizione. Arrivati in anticipo.
Well, it doesn't look like silver. Beautiful, stylish look.
Very beautiful earrings. Exactly as pictured
Earrings are very cool, but one does not tighten the Buckle ((((
Thank you, received, beautiful, but unfortunately one is broken, I'll try to install, I do not shoot the star, I'm sure it's our mail, I recommend to buy
всё просто замечательно. Супруга в восторге. Пришло быстро и целые. Продавца рекомендую.
Even though they say they're plate-like they sting the ears. u.u. But they're beautiful to use it for a while
Красивые Серги быстрая доставка жена очень довольна
Earrings very well packed. Have reached entirely to me and wife the podobają.
Очень красивые серьги, но замочек у меня не закрывается. Но если немного разогнуть то будет держаться, но неплотно
Super! The size and appearance correspond to expectations. Piyekhal for 9 days in Russia
Ótimo produto, chegou em 16 dias corridos no estado de São Paulo . Estão de parabéns!
Earrings are cute, look beautiful. Pebbles-the heart flows in the sun. When walking, the earrings ring. Is it silver? I'm not sure. On the locks there is a figure of 5925. I did not find any other stamp.