We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera is good. I shoot one star for not working SD for 32 giga.
The instruction was only in Chinese, but the youth coped.
Easily configured and connected to the system
Everything works fine I recommend
Excellent camera, I recommend
Very good! The only issue: I have ordered EUR type plug for the adapters, but the US type AC adapters were arrived. Only two of adapters were equipped with the US-EUR AC connectors.
To Tyumen delivery month
Very good, work very well!
Everything works fine!
all works OK, EU plug was not quite intact, I had to disassemble and assemble again but it works, camera works well also thru power bank :-) shipping took month and half
Everything is perfectly packed and reached in 3 weeks. Review this product look for soon on the YouTube channel Pepel test
After several attempts have failed to animate the wifi. The item is only in Chinese.
I got here. I have not tried to turn it on yet.
Nice camera. Charging, cable, adapter. Connected, turned on, works.
The camera pleasantly surprised. Ordered last time tosee, but there sound shit! And here everything is clear!
Good device. Performed. works in accordance with the description
The camera is super. Your money is worth it. Put the flash drive 32 GB. 5 days test, no problem ..
Great camera. It works, it gets all the whole.