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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Everything is good. Goods come quickly enough. Track to track.
All working excellently, 10 service delivery 10
At the moment is not can get used to them, or the sensor effect, whether the sensor triggered-often stopped playing music, although headphones do not touch. Everything else was like: Design, sitting in the ear (surprisingly, do not fall in contrast to most of the previous models, which were used), and sound good. It is hoped that still can deal with these внезапными pauzami and use it will become even more comfortable. Service was quite long, about 60 days went to Moscow.
Excelent
As ad. Very good. Original.
Product complies with what is promised. Original and came well packed.
As were very long, had to buy other DNS, so that these now just lie in stock.
Come quickly, about three weeks. Sound good clean, but completely absent bass, for my taste. Connect fast, comfortable. In general, value for money. For film and calls well. For music-no
Very satisfied. The product is original really good!
Very good Arrived on time. Can buy without fear, guys
Excellent arrived fast
Very good, fast delivery. Recommend
I waited a long time but I didn't get the item. I got a full refund.
Very good to play, they are excellent and original
Original, arrived perfectly, recommend.
Device, only problem is that the sensor it is touch so sometimes when will fix in ear I pause music
Battery come 10% and box reset. Strange Already had airdots 2 and sound was much higher. Have a airdots 3 Pro and pays more Invest in 3 Pro.
Very fast delivery. Headphones quickly connect, both to the iPhone and to Xiaomi phones. On Xiaomi shows animation when opening the case cover. Sensors work properly. Charging headphones very quickly compared to the version of earbuds 2.
Very good phone… Arrived right well packed and is original… Just missed the function pass the music and the external noise isolation that has unfortunately but the connectivity and very good
The goods did not come, the money was returned quickly
Already know, bought for girlfriend, show ball and not running out ear
More than the basic 2 model, that the case that the headphones. Touch control buttons. Channels of headphones are different, I.E. Can separately use that left that right
original, la carcasa extra de goma es poco útil ya que tapa la entrada de carga. los audífonos suenan excelente, el panel táctil funciona de maravilla y son perfectos para hacer ejercicio. demoró 2 meses a Chile, se vino por noruega lo que tomó una semana más de lo esperado
I did not expect that the headphones will be touch-sensitive for a long time, but everything is super!
The earphone correspond to the description. Came quickly 10 days before Petrozavodsk. I advise the store! Ordered 2 pairs