We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and is too good, sound good, touch Daora
Arrived very quickly
Met very well to my expectations, the sound is not the best but the battery lasts. Arrived 4 days ahead of schedule, no damage.
Headphones orig, well, good ears
Brought with a delay in 4 days. But the goods were not hurt, even the box was whole without dents. Headphones I liked a very good sound, but there is a little bit of bass missing, and so you can get used to it
The parcel arrived whole in the package. Ears hold a charge of about 6 hours (after 4 Ask for recharging in the case). Case for charging about 2-3 full cycles. Easily connect, in the phone the charge of the ears is displayed normally. The sound is clean, without overloading.
Very quickly came headphones! The sound is excellent! Infinitely glad!!! Headphones and charging! Super! Product and store definitely recommend!!!
It came discharged, but after charging it earned, and in the kit there are only one plugs
They seemed quiet, but they did not compare with what, my first Bluetooth headset). There are almost no bottoms. But for this price and did not expect Super sound) fast shipment.
Shipping in Tula about a month, the original, everything works, I advise.
Headphones original, everything works, delivery 1,5 months, came in a mint package, why the case and cord charging were outside the box
Perfect as everyone I bought
They work properly, beautiful design to my liking, I haven't measured the battery duration but I 've never had a problem (box and each earphone) what if I know is they last long because it's no concern to be carrying. The only detail against me is that the maximum volume stays a little down or I would like them to have more power.
It looks like norms. It came in time. Looks like original
Headphones class! Quickly connected, the sound is good, came quickly.
The parcel came, thanks to the store!
Everything works, it came in 22 days (two days earlier than promised)
Delivery is fast, on time. The outer condition of the box is terrible. The headphones were not damaged, the sound is decent, there is no video backlog. Its money costs 100%
Headphones are super. The parcel went less than a month.
Top too. Good store, good, all top Fortress, br
The product is original
Delivery about two weeks. Silicone Case for me as unnecessary thing. Can not deal with the timing two ears. Sound when you call excellent, both the callers hear each other well.
Got it right