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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
They listen very well and charge fast
With eartips. Garny mayuit, stylish design. Good sound, the Chargers came. Recommend!!!
The goods are good and the shipping is good.
I liked it a lot.
The headphones have very good sound and are aesthetically very beautiful. The battery lasts quite a long time. I use them daily without any problem.
Came pretty quickly, about 2 weeks in Tatarstan. Sit comfortably do not fall out. The basses are weak.
I like it a lot of sound is perfect
It's usable! It's a 10,000-year-old.
Super
Very beautiful as you can see in the image, they arrived very quickly. It has good sound, it lacks a little bass
Arrived in perfect condition, what if it only comes in a transparent bag so I don't know if it will be working well, so it's time to try how it is heard and if it works
Light, they listen well, comfortable, the touch responds very well and the shipment arrived within the stipulated period. For the highly recommended price.
Have Arrived Great. The instructions in Chinese and English, but very easy. Take a couple of seconds to connect them and for now both work very well
good, but no expect like airpod.
Very good headphones having equenta their low price!, They are light if heard in moderate volume they perfectly last 5 hours of use. Plastic is thin. They came fast!
The helmets are heard super well but the green color has nothing to do with the photos, it is very very dull.
Thank you very much for the order, despite receiving out of the forecast. And the color I made the request does not match with the physical, but I am very grateful. I wish to do more shopping
Fantastic thanks very Accurate I recommend this product ✅accurate thank you to the saller..
Pratsyu. Charged on the 100%. Up to Samsung A53 without problems
Do the job for the price, no problems to report.
Honest seller, returned me a second headphones because the first one on the first delivery had a problem
Excellent, working time is not yet known. You can take for this money.
It's great, it's good in the ears. Recommend
Very good delivery time arrived before arrived before the scheduled date I have not yet called to see operation, very well packaged beautiful only it came with a big risk in the support of hunger Q would be the charger
Good product in relation to the price