We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the photo I thought the shame will be more accurate, but in general, it does not spoil the globe. Nice looking
Seller fast shipping. Beautiful and well finished product, excellent for decoration.
The package came reinforced, so the product arrived undamaged, only small surface scratches
Loved, came very fast, about a week to Portugal and well packaged, very good store
Very nice product!!! took about 1+1/2 month to Greece but in the end it was really good..
Pleasantly surprised, because I thought that it would be less. In 3 weeks it came to Tatarstan. Huge packing, I advise
Extremely well packed! Really satisfied with this globe every as described in description. Came within 14 days really fast!
Is very nice good looking too
Получила, все как описано. Красивый, точный, половинки соответствуют. Очень хорошая упаковка. Доставка - чуть меньше месяца. Рекомендую!
Very good ball, but the stand does not hold. Falls all the time.
i ordered it 5/12/20 and it came today (8/3/21) it was ok. as in the description. if it would be one more day late i could ask for my money back.
Very nice. Very detailed. Good size. No need big one for shelf decoration. Very good packaging as well. It's a lot better than I expected.
Good product. They only got my order wrong. They sent me another model, however I liked it very much.
Beautiful super well protect very fast 15 days
Beautiful! Is small a treat.
Exactly as pictured, looks sleek & modern. I recommend for the price & adds a finishing touch to the look!