We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
exactly like on pictures..super
Very good, exactly as the description. Arrived very fast and well packed, recommend the store
Super hračka, som veľmi spokojná.
Great game. The child really likes. Packed well. The details are all in place. Advise
Super items received quickly exactly as the description
Delighted with the product
Great! Kid loves it!
Same as in the description. The shipment has been very fast.
Perfect, super pimp, we loved it and very educational so both the popes and the enchanted peques. Package received very fast and very well wrapped
Nice set of toys!
The board is very good! Bright, toys are not too small. Packed perfectly!
Thank you a lot! My child is playing it with joy! The same like on the picture!
Really really topp product
Well packaged, received in 5 weeks. My 2 year old son is very happy. Thank you
looks good, my 2 year old played with it for first time today and seemed to enjoy it though she got a bit confused with either the numbers or alphabet being upside down depending on which one she was doing but recommend
worth the money ! really satisfied !
Ordered 14.11 happened 03.12. Looks to was all OK.
Exactly as described, well packaged, quick delivery. Seller communicated when product was on is way. Vibrant colors, thank you! Highly recommended.
I came for 9 days I loved the child too. Wooden All except circles they are plastic hard cool. Seller recommend.
Loved. Very beautiful and durable. Come with 18 business days.
Excellent Product arrived in less than a month and matches the description, indicate, to buy some more things. Loved .... VERY happy