We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
producto igual al de la publicación, se presento un problema pero el vendedor respondió a la brevedad y se resolvió. lo recomiendo
Delivery was from Ukraine to Minsk, the watches are not adjustable, won at a catch moment, the track was not tracked.
Everything is super. Thank you so much.
The clock is just a bomb. As in the description. Red light. Big scoreboard. Come quickly.
часы выиграла в лови момент ,доставка очень быстрая,осталось разобраться с настройками
Won at Catch moment 24.01 came 9.02! The track was tracked, did not communicate with the store! Watch match! Let's see how long they will serve... Seller and recommend! Thank you so much!
To the store Thank you very much for honesty and attentions))) 5 stars and for the right color))) The clock is super!!!
I have not tried to swim with them yet. But I'll try.
We came very quickly. Cute. Somehow difficult to understand the settings
Again, all good products top selling beautiful!
Good watch. The children are very pleased. Did not immediately understand the configuration. Left bottom button, one click-the stopwatch will turn on, turn on and off through the top right. zero-bottom right. Two taps: alarm clock can be set. (upper right-change the numbers themselves-minutes, hours, lower right-move from hours to minutes). Three-click left bottom: set basic indicators. (upper right-change the display itself, for example, from 0 Change to 1,2,3 .... And the lower right-to move from the main time to the date, then the day of the week). In normal mode, if you click on the left right-date, on the bottom right-alarm, on the left top-select the backlight when you press. The packing is chic, came relatively quickly.
The parcel came in 15 days to Ukraine. Packed reliably, did not suffer. My girl really like it, the strap is very comfortable and the color is beautiful. how to work time will show. Good luck.