We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The first time I order shoes, I was satisfied)). Comfortable, soft is what I wanted for walking.
It came quickly. In Novosibirsk for a week. Size fits. Look OK.
Malomerki for 1 size exactly, quickly came to the parcel in Postamat, ordered in the morning of 20.07 and received in the evening 22.07 Yaroslavl.
Thank you, normal sneakers. Delivery fast
Light, comfortable on a wide leg
Thanks for the exact execution of the order. Everything is fine.
I bought my wife. The crosses are super. Recommend.
Corresponds to the description, the size corresponds to the declared
Perfect thank you!
Excellent sneakers size in size
Do not take the first. This time the order came from Moscow, received in пятёрочке. Shipping took less than a week. Recommended goods, store and service delivery.
rien a dire
Sneakers came one size larger. Written-41, on the most dele-42.
The size approached, 40 their size at 40 just! Initially ordered a smaller size and after payment, the store recommended taking more. In order not to cancel the order asked him simply to send more size and he did.
Very good, light .. Spectacular!!
Thank you to the courier delivered everything Quickly and without any delay, thank you for the delivery and thank you very much to the buyer and the store that is
Got quickly 2 weeks, excellent sneakers are very light, comfortable, ordered 41 size for 40 Russian, even a little free, you could order a size in size.
доставка быстрая, своих денег стоят.
Очень довольно! Так быстро приехала посылка! Мой размер Nr39 но заказала на Nr40. Как раз, мягко и удобно! Я довольно с продавцом не подвёл.
Thank you!!! Sneakers are just class!!!
Arrived ahead of schedule, they are beautiful exactly as in picture!
Sypathic and very light. Size 35, insole about 22,5-22,7 cm, on the leg no more than 22 cm. That is, what stands in the table, like "foot length", in fact the length of the insole. The foot should be 0,5 less. Ie, if you have a leg for example 23 cm, see the table shoes by 23,5 cm.