We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly Meg as I do not know about it.
perfect size ,I ordered one up so it has room for my orthopedic inner sole
Malomerki, you need to take a larger size
Perfect! And they 've arrived in less than 10 days.
Son buenas zapatillas de baile. Por este precio están muy bien. Lo que si recomiendo es que pidan un talle más de su habitual porque son chicas. El vendedor me respondió mis dudas , gracias! Te van a servir , solo presta atención a pedir un talle más por que son pequeñas, y mídete el pie también , eso es útil a la hora de ordenar por internet .
удобные, но размер не подошел, закажу побольше
In Togliatti, the goods came in 11 days. This is our first time, so fast. Very surprised. The child is happy. We order not the first time!
Fast shipping and product as described. They are comfortable and light although they may be somewhat fair in length.
Хорошие кроссовки. Первая пара танцует почти месяц, вторую дозаказала позднее. На широкую стопу 22,5см брала 5. Дозаказала 5,5 на жару.
The right size, fast shipping, very comfortable and beautiful design! The ame
The order was made by 13.05, shipped on the same day, received 24.05. Bashkiria. So quickly, no parcel came. There are no complaints about shoes, this is my second order. Size 7.5 for foot length 25 cm. Convenient as a daily shoe. Only the insole changed to a softer one. Seller Thank you!
Super comfortable, in size, I really liked
Very cómodos, this time sent come 36, are fair, care has nails, but like a lot of them
Super fine easy shoes, they sit perfectly, called a size bigger taken… I am super content. Highly recommended… And also very fast shipped and faster than expected arrived.
Excellent they are the same as the description I loved and for their price they are great the size is the one I am 37 t I stay super