We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag as description like continue so
Hi love the color ...bag is lovely ..Thankyou...However shipping again took awhile but overall bag looks great....
Delivery is fast, 9 days to Barcelona. Packed well. The product corresponds to the description. Very good and comfortable bag. The color is slightly darker than in the photo. I really liked it. Recommend. Thank you very much to the store.
5.05 order issue 16.05 Great stuff. I'm very happy. In general, I am very picky about the bags, but this one replied to all my claims. The color to of course is not exactly red, but Bardot is also super. Girls if you have something to put in your purse, (of course not bread with chicken) then I recommend!
Very cute bag! Lots of pockets and so much room for a smaller/mid-sized bag. Nice rich color and thick strap. I'd definitely order again in the additional colors offered. About 2 1/2-3 weeks from date of purchase to delivery.
A nice bag and very good finish, it's great.
I love this bag! It has many departments
It arrived in two weeks. The size, color and condition were also good. Thank you.
I liked the handbag. Lots of offices, no marriage. To Minsk, the parcel was almost a month. Great store.
I liked the bag. Light comfortable fabric. The zippers are fine. Fast shipping. It looks original! Many pockets, practical in everyday life.
The bag came very cool. Many compartments are very compact. The lines are even. Good locks I advise. Came quickly within a month, tracked. Its money costs
Bag cool!!! I took it specifically for a trip to the sea. Roomy, very many departments, everything is on the lock. The fabric is dense, looks water-repellent. Shipping fast. I'm delighted.
Order 13.04.2021 Delivery to Samara 26.04.2021 The bag has come up with expectations All stitched
I liked the bag, came quickly. many pockets, deep enough. All locks work, threads do not stick out anywhere. I will order in a different color. Thank you store.
Thank you store. The bitch is super. The seams are even. Sewn perfectly. I came quickly. Rekamenduyu.
Great, right shipping. Good seams. Good lining, various departments, zippers work properly. Color same as in the photo. Very happy. Recommended!
The bag really liked. Lots of pockets. Fast Delivery Misexpress. Thank you very much store Like everything is whole and working.
Handbag well holding fashion. Is quite rigid. Has such a color as the picture.
Thank you very much to the store for the fast delivery I recommend.