We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LOVE IT , exactly like the photo
The pictures don’t do this purse justice! It is better in person! I love it!
Beautiful bag and well made. Thanks
I pray it lasts as the chain on the hand seen light
The bag is great!!! Recommend!
I liked it. Not cheap. For a change-you can
The bag for your money is great! Everything suited me, in life it looks even better than in the photo.
lote it very much
One-in-one bag as the photo. Satisfied
A very good bag! Faster than expected shipping! Plastic smell a little strong
Accurate and cute
A little stiff, and needs to be ventilated (strong smell of new.) Very well the two chain handles that pull out and reset easily. Light-colored velvety handles seem to risk getting dirty quickly. But maybe they're washable. Good packing. Thank you.
When I'm on the sales, I'm satisfied with the price of the library. I 'd like it more, but I'm satisfied with this amount.
Beautiful I cannot fault this bag. Material is durable, neatly sewn, no threads sticking out! 5
Excellent bag for its price
Very nice fast shipping
Great bag. Recommend
, Chic bag. It's like the description. Delivery is very fast, by courier.
I came home with a courier for a month. The bag is good what it wanted. It's not bad.❤& Middot;
l love this this Bags a lot ,well made ,great package, great size and very good for the price, shipping was fast, thanks to the store.
I am very happy with my purchase. The item is very nice and the store is terrific. Thank you.
it is nice bag thank you
Delivery just over 2 weeks by courier to the door. The bag is made worthy. Straps-chain removed, because. They add weight to the bag, but with them the bag looks more fashionable. The smell was present, but after 2 days of weathering on the balcony, disappeared. I recommend to buy.
Mega beautiful and well made