We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leatherette. The punctures under the laces are not processed in any way. After one day, socks on the nose formed a hall. On the foot length of 24,5 cm took RR 40-too big. But they do not look great.
Has all the best folded and as described. Fast Delivery and good Value For Money
The product externally corresponds to the description, until it unpacked.
good sneakers, well received , I like them so so much and the size I chose is perfect✨
Everything is super, the size coincides with the ordered, I recommend the store!!!
I received the request very soon. The slippers are beautiful. Thank you very much
Took on the foot 25 cm. Size 41 and did not lose, for such a price very good paints, i hope will last a long time.
I really cannot believe it, the shoes are too good, I love them, they are very comfortable even when my legs are swollen due to pregnancy, they still fit well and comfortable... they came very early too... I recommend to everyone
FAST ARRIVAL TO THE US‼️✔️ I ordered these on Aug 1st, they got to the US on Aug 10th & I got them on the estimated date of Aug 13th! I do a lot of walking so I don't expect them to hold up under that kind of stress & fall & winter is coming so I'll be buying tougher footwear w/real leather off of eBay this week (but these will do) in the meantime. They are light weight compared to my Nike's. I'm glad I ordered black because you can't see that "fashion" name on the sides where you would see a name brand. They kinda feel like those cheap Wal-Mart brand of sneakers but for the price, I'm not complaining. I know now that if I order footwear again & want more (toe) room, I will have to order a size 42 (9 & 1/2) or 43 (10). :-) Thank you store for the fast surprise shipping! I'm very HAPPY‼️✔️⌚