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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Cool backpack! The delivery is very fast, the courier to the door!!! Thank the seller for the product, prompt, always in touch!!! I recommend it. I will order another one in another color!!!
It is very beautiful, something heavy but from the material I imagine it is normal
This backpack is excellent, I loved it. It is a size S version, which unlike the size L I bought on another website does not have the space for the bottle on the side, however, this has a pocket that allows leaving frozen things. It is very comfortable, I already used it on a trip and I filled it and the weight is not felt so much since the sleeves of the backpack are very well padded. My computer is 17,6 inches and it enters this backpack perfectly. I measure 1.50 and the backpack suited me, since the size L was very long. Another detail is that if they throw shoes in the base compartment, this will take away space in the main pocket, but there is no problem since at the same time this serves as a separator. It's just the best travel backpack.
It is beautiful and I love 10/10 practice
Happy with the product, it is as detailed in the publication.
Great Backpack, good material and fast delivery
Super backpack, pocket humming, a port for charging the work, elegant, well-sewn, in the center anti-double protection, probably it looks good, the sliders are all OK. Fast delivery. Thank you. I would definitely recommend.
Received before the date indicated!! It looks very firm, it's padded on the back has multiple closures and the backpack USB works perfect.
Very good backpack, meets the objective.
Perfect!
Very roomy, has thermal water bottle pocket, shoe compartment, computer, waterproof pocket. I can't see the time to use :)
Excellent material highly recommended!!! I exceed my expectations, as described
They are very good and arrived before the dear many thanks reliable seller
Really practical, beautiful color, arrival on time
Equal to description, recommended
I love it, it is how it appears in the description and I arrive before the indicated date
Is exactly the same as described, the real color also looks a lot like that of the photograph, the lighting of the photo I took is not very good, but it is exactly the color I wanted. All closures work properly and it has a lot of pockets and compartments. I am very satisfied with the purchase. It took exactly 14 days to arrive, as promised.
Great the backpack is perfect just great as soon as I arrive I have tried it with clothes and it seems magical
Is great! And I loved the color, it's a very nice light gray. Oxford fabric is a bit shiny but doesn't look tacky at all. It has back pads and the compartments and closures are ideal. Arrived very quickly in chili. 10/10!⭐️
Looks good, some seams badly finished but generally good
As the product description
Very spacious and with many pockets.
Excellent product, it took 2 weeks approx to arrive, it is quite spacious has many compartments and is the color that you see in the photos.
I can't even believe that this backpack was so cheap! Huge, full of compartments, it looks too resistant. Very good! I bought it to be able to travel, I haven't used it yet, but it was worth every penny! Can buy without fear. Ah, and arrived absurdly fast in a cheerful port, 10 days. I bought Day 1 and arrived on 11.
Good product, very large backpack, with many sections. I like it very much